We accept payment with major credit cards or PayPal.
We ship via USPS First Class Mail. If expedited shipping is required, please contact us and we will make every effort to meet your request. Additional shipping prices may apply.
If the item is in stock, we will ship within two business days after payment is received. Please keep in mind that some items are made to order, in which case we will need 2-3 weeks to create the piece. If this is the case, this will be stated on the product description page.
Please note Ayana Designs is not responsible for lost, stolen, or damaged packages that may occur during transit.
Refunds and Exchanges
If you're not completely satisfied with the item, please contact us. In most cases, we can refund or exchange your purchase if it's made within 10 days of receipt. Sale items are final.
Six Months Warranty
We want you to purchase with confidence. If one of our pieces you purchased breaks within six months of ownership, just contact us and provide your order number and we'll replace it or fix it, free. You'll pay for the shipping to us, and we'll pay for the shipping back to you.